Our Services
Our Accommodation & Support Services
Every placement is individually assessed. We match each resident to the right level of support — from standard supported housing through to intensive high-needs care — and work with them toward stability and independence.
What We Provide
24Unity Support CIC operates staffed supported accommodation across London for adults with complex needs. All our properties are staffed 24 hours a day, 7 days a week. We work closely with referring agencies to ensure every placement is appropriate, safe, and properly resourced.
Homeless & Rough Sleeper Accommodation
Immediate and medium-term supported housing for individuals experiencing homelessness, rough sleeping, housing crisis, or emergency housing need — including those who cannot be accommodated by their local authority.
About this service
We provide a stable, safe base for individuals who have been sleeping rough or are in housing crisis. Our support workers help residents address the underlying issues contributing to their homelessness — including mental health, substance misuse, debt, and benefit entitlement — while working toward a sustainable long-term housing solution.
We also accommodate individuals who are on emergency housing and those who cannot be placed by their local authority in mainstream provision. In these cases, we offer shared supported housing as a safe, staffed alternative while longer-term options are secured.
For local authorities requiring short-term emergency solutions, we work in partnership to provide overnight and short-stay property rental for emergency purposes. This allows councils to meet urgent housing duties quickly, with the assurance of 24/7 staffed support on site.
Eligibility & Referral Sources
Adults 18+ who are homeless, at risk of rough sleeping, in housing crisis, on emergency housing, or unable to be accommodated by their local authority. Local authorities seeking short-term emergency overnight placements are also welcome to refer. Referrals accepted from local authority housing teams, outreach services, and third-sector housing charities.
What we offer
- Immediate placement for urgent and emergency referrals
- 24/7 on-site support staff
- Shared housing for those unable to be accommodated by the local authority
- Overnight and short-stay emergency property rental for local authorities
- Benefits and housing benefit support
- Signposting to substance misuse and mental health services
- Move-on planning toward independent or social housing
Post-Prison Resettlement Accommodation
Structured supported housing for individuals leaving prison, with licence compliance support and links to probation and employment services.
About this service
Leaving prison without stable accommodation significantly increases the risk of reoffending. We provide structured, supported housing for individuals on licence or post-sentence, working in close partnership with probation services to ensure compliance, stability, and a clear pathway toward reintegration.
Eligibility & Referral Sources
Adults leaving custody, on licence, or post-sentence. Referrals accepted from probation services, prison resettlement teams, and community rehabilitation companies.
What we offer
- Accommodation available from day of release
- Probation licence compliance support
- Regular key-working sessions
- Links to employment, training, and education
- Substance misuse and offending behaviour support
- Benefits and financial capability support
Mental Health Hospital Discharge Accommodation
Specialist supported housing for adults discharged from psychiatric inpatient settings, including those with psychosis, schizophrenia, bipolar disorder, and complex medication needs.
About this service
We provide a safe, structured environment for individuals transitioning from inpatient mental health settings back into the community. Our staff are trained to support residents with serious and enduring mental illness, working alongside community mental health teams to maintain stability and prevent readmission.
We support individuals detained under the Mental Health Act, those on Section 17 leave, and those subject to Community Treatment Orders (CTOs). We liaise closely with CMHT professionals, care coordinators, and responsible clinicians to ensure each placement is safe and therapeutically appropriate.
Eligibility & Referral Sources
Adults with serious and enduring mental illness being discharged from inpatient settings, including those with psychosis, schizophrenia, and bipolar disorder. Also suitable for individuals on Section 17 leave or CTO placements. Referrals accepted from NHS mental health trusts, CMHT teams, and approved mental health professionals.
What we offer
- Discharge-ready placements with same-day availability
- Medication prompting and administration support
- Support for MHA detentions, Section 17 leave, and CTO placements
- CMHT and care coordinator liaison
- Crisis de-escalation and relapse prevention support
- Daily living skills and community integration support
Special Needs Supported Living
High-support accommodation for adults with learning disabilities, autism, acquired brain injury, or other complex needs requiring specialist daily living support.
About this service
We provide specialist supported living for adults whose needs cannot be met in standard housing. Our staff are experienced in supporting individuals with learning disabilities, autism spectrum conditions, acquired brain injury, and other complex presentations, delivering person-centred care that promotes dignity, choice, and independence.
Eligibility & Referral Sources
Adults 18+ with learning disabilities, autism, acquired brain injury, or other complex needs requiring high-support accommodation. Referrals accepted from local authority adult social care teams, NHS continuing healthcare, and specialist commissioning teams.
What we offer
- Person-centred support plans tailored to individual needs
- Daily living skills support and personal care
- Community access and social inclusion activities
- Liaison with social workers, OTs, and specialist services
- Behaviour support and positive behaviour planning
- 24/7 staffing with specialist training
Support Levels Explained
We offer three tiers of support intensity, matched to each resident's assessed needs at the point of referral and reviewed regularly.
Standard Support
Regular key-working, benefits support, and community signposting for individuals with lower-level needs who are working toward independence.
Medium Support
More frequent key-working and structured daily support for individuals with moderate needs, including those in early recovery or post-discharge.
High / Intensive Support
Intensive, around-the-clock support for individuals with complex or high-risk needs, including those with serious mental illness or significant behavioural challenges.
Ready to Make a Referral?
We respond to all referrals within 24 hours. Our team is available around the clock to discuss urgent placements.